Playbook/Handoff to Processing/Pre-Underwriting Review (Pre-W)

Pre-Underwriting Review (Pre-W)

Hunter reviews the file for missing docs, inconsistencies, and borrower needs — first review within 48 hours.

PHASE 4·Owner: Hunter · LOA·Status: draft
Hunter · LOA

Overview

Pre-W is Hunter's practical pre-underwriting file review — run after the LO sends initial disclosures and submits the Pass to Processing handoff. Its job: catch missing documents, obvious inconsistencies, asset issues, and borrower-facing needs before the file moves deeper into processing and underwriting.

Be clear about what it is not: Pre-W is not an underwriting approval, not an AUS interpretation, and not a replacement for Arive. Hunter confirms documents are present, complete enough to use, and reasonably consistent with the loan file — then consolidates what's needed into one clean borrower ask.

Timing expectation: first review within 48 hours of handoff.

Today vs. coming soon. Today, Pre-W runs as a manual review — Hunter works through the file in Arive using the structured checklist below as his guide (the structured version covers Conventional Purchase; other transaction types get the same review by judgment). A guided in-app Pre-W module is being built into GuaranteeOS that will turn this into staged question cards with findings tracking. Until it ships, this page is the checklist.

What Hunter reviews

1. File setup basics

  • Transaction type confirmed (structured checklist applies to Conventional Purchase)
  • All borrowers on the 1003 included in the review
  • AUS engine identified (DU or LP) — if missing, route to the LO; Hunter does not interpret AUS
  • Estimated cash needed visible in Arive — without it, the assets/funds review can't be completed; route to the LO

2. Borrower identification

For each borrower: is a current, unexpired government-issued photo ID present? If not — one missing-ID request, and skip the rest of that borrower's ID checks until it arrives. If present: complete and legible, name matches the 1003, DOB matches the 1003, not expired.

3. Income documents

Presence, recency, and obvious consistency — Hunter does not calculate income.

  • All income sources being used are clearly identified in the file
  • Required documents present for each source
  • Borrower name matches the 1003; employer/payer reasonably matches the 1003 and LO notes (mismatches usually route to the LO)
  • Recency rule: paystubs must be dated within 30 days of the loan application date
  • Recurring deductions, garnishments, support payments, or loan payments on a paystub not already known in the file → route appropriately; no DTI decisions

4. Assets

  • All pages present — missing pages become a borrower request
  • Account name matches a borrower — if not, ownership/access documentation gets requested
  • Statement address matches the 1003 — see the address rule below
  • Large deposits — see the large deposit rule below
  • Recurring deductions/payments not accounted for in the file — see the deductions rule below

5. Funds to close

Are sufficient verified assets documented to cover estimated cash needed? If not, a documented funds-source plan is required (additional account, gift funds, retirement, sale of asset, pending deposit, earnest money not yet credited, proceeds from another sale). A shortage with a reasonable documented plan doesn't block initial submission by itself.

6. Purchase contract

One question: is an executed purchase contract present in Arive? If no — missing-contract request. Substantive contract review belongs to Danielle, not Hunter.

Company rules — apply these every time

Asset address mismatch → LOX, every time

If an asset-statement address does not match an address on the 1003, a signed and dated letter of explanation is required. No judgment call. Request language:

Large deposit threshold

A large deposit is any non-employment deposit greater than 50% of that borrower's base monthly income. Identify and document it — deposit date, amount, statement description, apparent source. Then choose the disposition: borrower request, LO decision, informational, or no further action. Don't auto-send every large deposit to the borrower, and don't make the underwriting acceptability call when it's unclear — that's the LO's or underwriting's decision.

Recurring deductions not in the file

Deductions on a bank statement that aren't reflected on the credit report may be hidden debt. Capture the details (bank, account ending, payee, amount, frequency) and request:

What Pre-W explicitly does NOT cover

These belong to other people. Route them; don't work them:

  • Qualifying income calculation or approval → LO
  • Credit analysis — inquiries, collections, judgments, mortgage lates, DTI treatment → LO
  • AUS eligibility interpretation → LO (Hunter only notes DU vs. LP to understand statement expectations)
  • Borrower eligibility or loan structure decisions → LO
  • Detailed purchase contract review or legal/term analysis → Danielle
  • Underwriting acceptability of unclear large deposits or undisclosed obligations → LO / underwriting

Ownership rule: waiting on someone else does not transfer ownership. If a finding needs an LO decision, Hunter routes it to the LO — and Hunter remains the follow-up owner until it's resolved. Nothing gets orphaned because it's "with the LO." Hunter owns borrower-facing follow-up on every open item through Clear to Close.

After the review: the borrower communication sequence

Once the review is done and the findings are consolidated into a single borrower needs list, the sequence is the same every time:

  1. Call the borrower first — every single time. Hunter introduces himself as a party to the transaction, gives them a heads-up that an email with a document list is on its way, answers any questions, and walks through next steps. The call comes before the list, always — a document request from a stranger gets ignored; the same request after a warm introduction gets worked.
  2. Create the group text thread — borrower(s), the LO, and Hunter. This becomes the fast channel for the life of the file.
  3. Send the consolidated needs request through Arive Client Needs — one clean, complete list. Not a drip of one-off asks.
  4. Send the insurance introduction when applicable (purchase transactions needing HOI).
  5. Set the next follow-up date. Open items get chased until cleared.

Review complete ≠ file ready

These are two different statuses, and keeping them separate matters:

  • Review status — Hunter finished reviewing available docs, categorized findings, consolidated requests, and completed the communication sequence. The initial Pre-W can be complete while borrower needs are still open.
  • File readiness — whether the file can move forward: ready, needs borrower documents, pending LO decision, pending Danielle review, or multiple items outstanding.

Open borrower needs stay owned by Hunter and drive his follow-up work until each is cleared.

Who to ask if you're stuck

Income, credit, AUS, or structure questions surfaced by the review: route to the LO on the file.
Contract or title questions: Danielle.
Whether something is worth escalating at all: Bryce.

Last reviewed: May 2026·Maintained by: Bryce